Frequently Asked Questions

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If this is your first visit, try to arrive 5-10 minutes prior to your scheduled session. This will allow time to complete intake forms, as well as your assessment. 

It is best to come as comfortable as possible. Typically, for a massage sessions, you undress to the level you are comfortable with.  

If you are receiving a stretching session or sports massage, come in comfortable clothing similar to gym apparel. This will allow for full range of motion and stretching modalities. 

You should undress to the level you are comfortable with. For a full body massage, most get completely undressed. However, if you will be more comfortable during the session leaving your underwear on, that is fine. The therapist will work around the clothes you left on as best as they can.  Your massage therapist will step out of the room to give you privacy to undress and get comfortable on the table.

For your first visit, you will be required to complete a Client Intake Form and sign a HIPAA Acknowledgment form. Afterward, the therapist will begin by asking you general questions to establish what areas you would like worked on, if there are any conditions needing to be addressed, and determine if massage is appropriate for you.

Your massage therapist may perform certain assessments and testing to evaluate your condition.

It is important to list all health concerns and medications so the therapist can adapt the session to your specific needs without doing any harm. It is also important to list any allergies so the therapist is aware if different oil or lotion during the session needs to be utilized.

Before your session begins, you and your therapist will complete an assessment to determine treatment areas and/or goals for your session. Here, we can discuss which modalities are right for you to get the most benefit from your massage.

Missed appointments or those canceled with less than 24-hours notice will be charged the FULL PRICE of your scheduled session. Please give 24-hours notice if you need to reschedule your appointment so that hour may be made available to others.

Tips are never expected but always appreciated. If you have received exceptional service and would like to show your appreciation to the therapist, the average tip ranges between 10-25%.  However, from the therapist’s perspective, it is always nice to receive the compliment of a “thank you for good service” gratuity. If paying with a credit card or check, the tip can be added to the total.

In Texas, draping is mandatory – it’s the law. Once you are undressed and on the table under the drape, the therapist will only uncover the part of your body being worked on. The genitals and breasts (women and men) will not be uncovered. If the therapist is going to work on a woman’s abdomen, a second sheet will be used to cover the breasts so the main sheet can be moved to expose the abdomen.

Make yourself comfortable. If your therapist wants you to adjust your position, she/he will either move you or will ask you to move what is needed. Otherwise, change your position anytime to make yourself more comfortable.

Many people close their eyes and relax completely during a session; others prefer to talk. It’s up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

Sure, if you’d like to talk go right ahead. The important thing to remember is that this treatment is all about you relaxing and enjoying the experience. Many therapists discourage talking in hopes that you will relax, let your mind float free and enter a state of massage bliss.

In many instances, people may feel more relaxed starting off talking, and as the massage progresses, enter quiet states of relaxation.

Most importantly, there are times when you need to speak up. If the therapist is doing anything to make you uncomfortable, you should let her/him know immediately. Also, let him/her know if you get too warm or too cold, if the room is too bright, or if the pressure needs to be changed (lighter or deeper). If something is not working for you, speak up! It’s OK!

All massage treatments begin and end on time.  You are more than welcome to arrive 10 minutes early for your session to allow time to get on the table without interfering with your scheduled time.

30-Minute Massage:  Half-hour appointments only allow time for a partial massage session, such as neck and shoulders, back or legs and feet.

60-Minute, 90-Minute & 120-Minute Massages:  The average full-body massage treatment lasts approximately one hour or longer if you choose.

Many people prefer a 60-120 minute session for optimal relaxation. Always allow relaxation time prior to and after the session.

This depends on the type of massage and the depth of the strokes. A light, relaxing massage that does not probe very deep into the muscles, should not hurt. With that being said, there is a ‘feels good’ hurt and an ‘ouch, stop it’ hurt. A good massage, even a really deep tissue massage, should always stay in the ‘feels good’ hurt range.

Pain can be an indication that the muscle is possibly injured or inflamed and pressure should be adjusted. Also, pain can cause you to tighten up and negate the relaxing effects of the massage. The most effective and deepest massage always works with your body’s natural response, not against it.